🔒 Privacy & Security
ℹ️ View our Data Processing Agreement.
We understand that protecting your organization's and users' data is paramount. Our commitment to security and privacy is at the core of our intelligent learning platform. By choosing tia, you're partnering with a learning solution that prioritizes the protection of your valuable information while delivering an exceptional, AI-powered learning experience.
Our Security Measures
- We implement industry-standard security practices to safeguard your data.
- Our infrastructure relies on reputable subprocessors that maintain SOC 2 compliance.
- We provide robust controls that enable organizations to meet their specific data protection requirements.
- We undergo regular external security reviews and thorough penetration testing.
- We encrypt all data at rest (AES-256) and in transit (TLS 1.2+), and use strict access controls to limit who can access data.
ℹ️ If you become aware of any information security incident, unauthorized access, security vulnerability, or suspicious activity involving tia, please report it by emailing the relevant details to [email protected].
Compliance
- SOC 2: tia SOC 2 type II compliant and is in the process of becoming certified, with an anticipated completion date mid-2025.
- ISO 27001: tia is in the process of becoming ISO 27001 certified, with an anticipated completion date Q4 2024.
Use of LLMs
At tia, we harness the power of advanced artificial intelligence to deliver our innovative search and chat capabilities. Our commitment to providing cutting-edge learning experiences is balanced with our dedication to protecting your data.
To power our intelligent learning platform, tia utilizes foundational large language models (LLMs) and artificial intelligence (AI) services from:
- OpenAI
For all our AI technology partners, we ensure:
- No Training on Your Data: Our AI technology partners have committed to never use your data to train their AI or LLM models.
- Strict Data Privacy: tia will never expose your or your users' data to unauthorized third parties.
- Transparency: For detailed information about our provider's data policies, we encourage you to review the official documentation: